Privacy Policy

Last Updated: 18 September 2026

1. Introduction

Welcome to SecretDoors.net (“SecretDoors”, “we”, “us” or “our”).

SecretDoors is an online platform intended exclusively for adults aged 18 and over. The platform allows users to create profiles, publish listings, discover other users, communicate privately and establish personal, social or romantic connections.

We recognise that privacy, discretion and personal security are particularly important to our users. Some information voluntarily provided through SecretDoors may be personal, private or sensitive. We therefore take the protection and responsible handling of personal information seriously.

This Privacy Policy explains how SecretDoors collects, uses, stores, protects and, where necessary, shares personal information when you:

  • visit SecretDoors.net;
  • create an account;
  • create a profile or listing;
  • browse profiles or listings;
  • communicate with other users;
  • use private messaging or other interactive features;
  • purchase a membership or other paid service;
  • contact us;
  • report another user or content;
  • interact with our website or communications; or
  • otherwise use the SecretDoors platform.

By using SecretDoors, you acknowledge that you have read and understood this Privacy Policy.

SecretDoors is an 18+ adults-only service. You must be at least 18 years old to register for or use the platform.


2. Who We Are

The service covered by this Privacy Policy is:

SECRETDOORS.NET

Privacy and support contact:
support@secretdoors.net

Website:

https://secretdoors.net

For applicable UK data protection purposes, SecretDoors is responsible for determining how and why personal information collected through the service is processed.

If you have any privacy question, request or concern, you can contact us at:

support@secretdoors.net


3. Information We Collect

The information we collect depends upon how you use SecretDoors.

This may include information that you provide directly to us, information generated through your use of the website and technical information collected automatically.


4. Account Information

When you register for a SecretDoors account, we may collect information including:

  • username;
  • display name;
  • email address;
  • password or password-related information;
  • age or date-of-birth information;
  • account status;
  • membership status;
  • registration date;
  • login information;
  • account preferences; and
  • information necessary to administer your account.

You may use a display name or username rather than your real name where the platform permits this.

You should never use another person’s identity or impersonate another person.


5. Profile and Listing Information

SecretDoors allows users to create profiles and listings.

Depending upon the features you use, you may voluntarily provide:

  • profile name;
  • photographs;
  • profile description;
  • age;
  • gender;
  • location;
  • country;
  • region or state;
  • city or area;
  • appearance information;
  • interests;
  • relationship preferences;
  • availability;
  • categories;
  • personal descriptions;
  • contact preferences;
  • lifestyle information; and
  • other information you choose to include.

You are responsible for deciding what information you publish.

Please remember that information deliberately placed into a public profile or listing may be visible to other users and, depending upon the configuration of the website, potentially to members of the general public.

Do not publish information that you do not want other people to see.


6. Sensitive and Special Category Information

Some information that users voluntarily provide through SecretDoors may constitute special category personal data under applicable data protection law.

This may include information concerning:

  • sexual orientation;
  • sex life;
  • racial or ethnic origin;
  • religious or philosophical beliefs;
  • health;
  • biometric information used for identification; or
  • other information receiving additional protection under applicable law.

Where SecretDoors processes special category information, we will seek to ensure that an appropriate lawful basis and, where required, an applicable additional condition for processing special category data are in place.

Where appropriate, we may rely upon explicit consent where a user voluntarily provides sensitive information.

You should carefully consider whether you wish to provide sensitive personal information through your profile, listing, messages or other areas of the website.


7. Photographs and Images

Users may upload photographs and other images.

You are responsible for ensuring that you have the necessary rights and permissions to upload any photograph or image.

Images may contain personal information, including:

  • your appearance;
  • other people;
  • locations;
  • vehicles;
  • homes or other property;
  • identifying features; or
  • embedded metadata.

We recommend removing unnecessary identifying information from photographs before uploading them.

SecretDoors may process uploaded images for purposes including:

  • displaying your profile or listing;
  • providing website functionality;
  • moderation;
  • preventing abuse;
  • responding to reports;
  • enforcing our Terms and Conditions; and
  • protecting the security and integrity of the platform.

8. Private Messages and Communications

Where SecretDoors provides private messaging or other communication facilities, information associated with those communications may be processed.

This may include:

  • sender and recipient information;
  • dates and times;
  • message metadata;
  • attachments;
  • reports concerning messages; and
  • information required to investigate abuse, fraud or security incidents.

Private communications are intended to remain private between the relevant users.

However, privacy should not be understood to mean that communications can never be accessed under any circumstances.

Access or processing may occur where reasonably necessary for:

  • reports of abuse;
  • suspected fraud;
  • threats or unlawful activity;
  • safeguarding;
  • security investigations;
  • enforcement of our Terms and Conditions;
  • legal obligations; or
  • responding to lawful requests from competent authorities.

We do not guarantee that any online communication system can be completely secure or immune from unauthorised access.


9. Memberships and Payments

SecretDoors may offer free and paid services.

Normal listings may be available without charge, while additional features may be available through paid membership.

Membership options may include tiers such as:

  • Standard
  • Medium
  • VIP

The exact features and prices associated with memberships may change from time to time.

When you purchase a paid service, payment may be processed by a third-party payment provider.

SecretDoors may receive information such as:

  • transaction reference;
  • payment status;
  • membership purchased;
  • subscription status;
  • transaction date;
  • amount paid; and
  • limited payment-related information.

Where a third-party payment processor handles your payment, your full payment-card details may be processed directly by that provider rather than being stored by SecretDoors.

You should review the privacy policy of the relevant payment provider for information about its processing of payment information.


10. Technical and Device Information

When you use SecretDoors, certain information may be collected automatically.

This may include:

  • IP address;
  • browser type;
  • operating system;
  • device type;
  • screen resolution;
  • language settings;
  • referring website;
  • pages visited;
  • links clicked;
  • dates and times of access;
  • approximate location derived from technical information;
  • error information;
  • security information; and
  • diagnostic information.

This information may be used to:

  • operate the website;
  • maintain security;
  • detect suspicious activity;
  • prevent fraud;
  • investigate technical problems;
  • improve website performance;
  • understand website usage; and
  • maintain reliable services.

11. Cookies

SecretDoors may use cookies and similar technologies.

Cookies may be used for purposes including:

  • keeping you signed in;
  • maintaining user sessions;
  • remembering preferences;
  • website functionality;
  • security;
  • preventing fraudulent activity;
  • analytics;
  • performance monitoring; and
  • improving the user experience.

Some cookies may be strictly necessary for the website to operate.

Where applicable law requires consent for non-essential cookies, SecretDoors will seek appropriate consent before using those cookies.

You may also be able to manage cookies through your browser settings.

Disabling certain cookies may affect the operation of some SecretDoors features.


12. How We Use Personal Information

We may use personal information for the following purposes.

Providing the SecretDoors Service

To:

  • create and manage accounts;
  • display profiles and listings;
  • provide search and discovery functions;
  • enable communication;
  • administer memberships;
  • process transactions;
  • provide customer support; and
  • provide requested services.

Security

To:

  • protect user accounts;
  • prevent fraud;
  • detect suspicious activity;
  • investigate security incidents;
  • prevent abuse;
  • protect users; and
  • protect SecretDoors.

Moderation

To:

  • investigate reports;
  • review potentially prohibited content;
  • investigate complaints;
  • remove inappropriate content;
  • identify misuse;
  • suspend accounts where appropriate; and
  • enforce our Terms and Conditions.

Communications

To send:

  • account notifications;
  • security notifications;
  • service messages;
  • membership information;
  • important service announcements;
  • customer-service responses; and
  • other communications necessary to provide the service.

Service Improvement

To understand how SecretDoors is used and improve:

  • functionality;
  • performance;
  • security;
  • usability; and
  • services.

13. Lawful Bases for Processing

Depending upon the circumstances, SecretDoors may rely upon one or more of the following lawful bases.

Contract

We may process information where necessary to provide services requested by you, such as creating and administering your account or providing a paid membership.

Consent

We may process information where you have provided valid consent.

Where consent is the lawful basis, you may withdraw your consent at any time.

Withdrawal of consent does not affect processing that took place lawfully before withdrawal.

Legitimate Interests

We may process information where necessary for our legitimate interests, provided that those interests are not overridden by your rights and interests.

This may include:

  • maintaining website security;
  • preventing fraud;
  • protecting users;
  • improving the service;
  • administering the platform;
  • investigating misuse; and
  • enforcing our Terms and Conditions.

Legal Obligation

We may process information where necessary to comply with a legal or regulatory obligation.

Vital Interests

In limited circumstances, information may be processed where necessary to protect someone’s vital interests.

The particular lawful basis relied upon will depend upon the circumstances of the processing.


14. Direct Marketing

Where legally permitted and where appropriate consent has been obtained, SecretDoors may send communications about:

  • new services;
  • membership features;
  • promotions;
  • special offers;
  • website developments; and
  • other SecretDoors services.

You can unsubscribe from marketing communications at any time.

Service, security and account-related communications may still be sent where necessary to provide the service or protect your account.


15. Who We May Share Information With

SecretDoors does not sell your personal information simply because you use the platform.

However, personal information may be shared where reasonably necessary to operate the service.

This may include sharing information with categories of service providers such as:

  • website hosting providers;
  • payment processors;
  • email providers;
  • security providers;
  • analytics providers;
  • technical support providers;
  • software and plugin providers;
  • cloud storage providers;
  • fraud-prevention providers;
  • professional advisers; and
  • legal or regulatory authorities where required.

We seek to limit information shared with third parties to what is reasonably necessary for the relevant purpose.


16. Public Profiles and Listings

SecretDoors allows users to publish profiles and listings.

Information that you deliberately make public should be regarded as public information.

This may include:

  • display name;
  • photographs;
  • profile descriptions;
  • selected characteristics;
  • location information;
  • listing information; and
  • other information you choose to publish.

We strongly recommend that you do not publish:

  • your home address;
  • private telephone numbers;
  • financial information;
  • passwords;
  • government identification numbers;
  • unnecessary personal details; or
  • information about another person without their permission.

Once information has been made publicly available, other people may copy, screenshot, save or redistribute it.

SecretDoors cannot guarantee that information voluntarily published by a user can be completely removed from the wider internet.


17. Location Information

SecretDoors may allow users to provide location information such as:

  • country;
  • state or region;
  • city;
  • area; or
  • other general location information.

Where possible, users should avoid publishing an exact residential address.

Location information may be used to provide search, discovery and listing functionality.

Users should exercise caution when communicating their precise location to other people.


18. User Reports, Safety and Abuse

SecretDoors may process information when users:

  • report another user;
  • report a listing;
  • report an image;
  • report inappropriate content;
  • report harassment;
  • report suspected fraud;
  • report suspected exploitation; or
  • contact us about a safety concern.

Information contained in reports may be used to investigate the matter and protect users and the platform.

Where appropriate, SecretDoors may restrict, suspend or terminate an account.

Information relating to reports or investigations may be retained for as long as reasonably necessary for safety, security, legal or evidential purposes.


19. Adults Only — 18+

SecretDoors is strictly an 18+ adults-only platform.

You must be at least 18 years old to register for or use SecretDoors.

We do not knowingly permit children or persons under 18 to create accounts.

If we become aware that a person under 18 has created an account, we may suspend or remove that account and take appropriate action concerning associated information.

If you believe that someone under 18 is using SecretDoors, please contact:

support@secretdoors.net


20. Adult Content and Privacy

SecretDoors may contain adult-oriented profiles, listings, imagery, descriptions or communications.

Some material may contain sexual themes, explicit language or imagery that some people may find offensive.

Users choose whether to view or interact with such material and must comply with the SecretDoors Terms and Conditions.

SecretDoors does not require users to publish sensitive personal information and users should never disclose information simply because another person requests it.


21. Data Retention

SecretDoors retains personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by law.

Different types of information may therefore be retained for different periods.

For example:

  • active account information may be retained while an account remains active;
  • transaction information may be retained where necessary for accounting, tax or legal purposes;
  • security records may be retained for an appropriate period;
  • reports and complaints may be retained where reasonably necessary;
  • information required for legal claims may be retained until the relevant matter is resolved; and
  • deleted information may remain temporarily within secure backups before scheduled deletion.

When information is no longer required, reasonable steps will be taken to delete, anonymise or securely dispose of it.


22. Deleting Your Account

You may request deletion of your SecretDoors account.

Where appropriate, we will delete or anonymise personal information associated with your account.

Deletion may not result in immediate removal of every record where information must be retained because:

  • we are legally required to retain it;
  • it is required for accounting or tax purposes;
  • it is required to establish, exercise or defend legal claims;
  • it is necessary for fraud prevention or security;
  • it exists within secure backups awaiting scheduled deletion; or
  • another lawful basis for retention applies.

Requests concerning deletion can be made by contacting:

support@secretdoors.net


23. Data Security

SecretDoors uses reasonable technical and organisational measures designed to protect personal information against:

  • unauthorised access;
  • accidental loss;
  • destruction;
  • alteration;
  • unlawful disclosure; and
  • unlawful processing.

Security measures may include:

  • access controls;
  • password protection;
  • secure connections;
  • software updates;
  • server security;
  • monitoring;
  • backups; and
  • appropriate permissions.

However, no internet service can guarantee absolute security.

You are responsible for keeping your account password confidential.

If you believe that your account has been compromised, contact:

support@secretdoors.net


24. Personal Data Breaches

If SecretDoors becomes aware of a personal data breach, we will assess the incident and take appropriate action in accordance with applicable data protection law.

Where legally required, we may notify the Information Commissioner’s Office and/or affected individuals.


25. International Data Transfers

Some service providers used by SecretDoors may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place as required by applicable data protection law.

Such safeguards may include:

  • adequacy regulations or decisions;
  • approved contractual safeguards;
  • international data-transfer mechanisms; or
  • another lawful transfer mechanism.

26. Your Data Protection Rights

Subject to applicable legal conditions and exemptions, you may have the following rights.

Right of Access

You may request a copy of personal information we hold about you.

Right to Rectification

You may ask us to correct inaccurate or incomplete information.

Right to Erasure

You may ask us to delete personal information in certain circumstances.

Right to Restriction

You may ask us to restrict processing in certain circumstances.

Right to Data Portability

In certain circumstances, you may request your personal information in a structured, commonly used and machine-readable format.

Right to Object

You may have the right to object to certain types of processing, including processing based on legitimate interests and certain direct marketing.

Right to Withdraw Consent

Where processing is based upon consent, you may withdraw your consent at any time.

Rights Relating to Automated Decision-Making

Where applicable, you may have rights concerning solely automated decision-making and profiling.

These rights are subject to applicable legal conditions and exemptions.

The ICO identifies access, rectification, erasure, restriction, objection and portability among the relevant data protection rights, with the precise right depending upon the circumstances and lawful basis.


27. Exercising Your Privacy Rights

To exercise your privacy rights, contact:

support@secretdoors.net

Please provide enough information for us to understand your request and, where necessary, identify your account.

For security purposes, we may need to verify your identity before providing information or making changes to an account.

We will respond within the period required by applicable data protection law.


28. Complaints

If you have concerns about how SecretDoors handles your personal information, we encourage you to contact us first:

support@secretdoors.net

We will consider your concerns and attempt to resolve the matter.

You also have the right to complain to the UK’s data protection supervisory authority:

Information Commissioner’s Office (ICO)

Official website:

Information Commissioner’s Office

The ICO recommends that privacy information explains an individual’s right to complain to the supervisory authority.


29. Third-Party Websites

SecretDoors may contain links to third-party websites, services or platforms.

We are not responsible for the privacy practices, security or content of third-party websites.

You should review the relevant third party’s privacy policy before providing personal information.


30. Third-Party Services and WordPress Plugins

SecretDoors may use third-party WordPress plugins, software, services and integrations to provide website functionality.

Depending upon the services installed, these providers may process information such as:

  • account information;
  • profile information;
  • listing information;
  • messages;
  • payment information;
  • technical information;
  • analytics information;
  • security information; and
  • communications.

Third-party services may change as SecretDoors develops.

Where third parties process personal information on behalf of SecretDoors, we will seek to ensure that appropriate arrangements are in place for that processing.


31. Social Media and External Services

SecretDoors may provide links or integrations with social media platforms and other external services.

Interactions with those services may be governed by the relevant provider’s own terms and privacy policies.

SecretDoors is not responsible for the privacy practices of independent third-party platforms.


32. Automated Decision-Making and Profiling

SecretDoors may use automated technical processes to provide features such as:

  • search results;
  • listing categorisation;
  • content filtering;
  • spam detection;
  • fraud detection;
  • security monitoring; or
  • recommendations.

Where applicable law requires additional information about solely automated decision-making that has legal or similarly significant effects on an individual, appropriate information will be provided.

SecretDoors does not intend to make solely automated decisions producing legal or similarly significant effects on users unless permitted by applicable law and appropriate safeguards are in place.


33. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be necessary because of:

  • changes to the SecretDoors website;
  • new features;
  • new services;
  • changes in technology;
  • changes in legislation;
  • regulatory guidance;
  • changes to third-party providers; or
  • improvements to our privacy practices.

The latest version will always be made available on the SecretDoors website.

Where appropriate, registered users may be notified of significant changes.

The Last Updated date at the beginning of this policy indicates when it was most recently revised.


34. Contact SecretDoors

For privacy questions, data protection requests, account-related privacy matters, complaints or general support, contact:

SECRETDOORS.NET

Email: support@secretdoors.net

Website: https://secretdoors.net/


35. Our Commitment to Privacy

SecretDoors is built around discretion, privacy, personal choice and control.

We encourage every user to think carefully about the information they publish, the photographs they upload and the people with whom they communicate.

Please:

  • use a strong and unique password;
  • do not share your password;
  • avoid publishing your exact home address;
  • avoid unnecessarily revealing identifying information;
  • exercise caution when meeting someone you have met online;
  • report suspicious or abusive behaviour; and
  • contact us if you have a privacy or security concern.

SECRETDOORS.NET

Discreet Affairs • Real Connections

18+ • Privacy First • Adults Only

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